You do not require a doctor’s referral to be assessed and treated by any of the physiotherapists, registered massage therapists, chiropractors, or naturopaths at the Adelaide Health Clinic, as they are all primary healthcare professionals.

However, some extended health insurance policies will require that you submit a doctor’s referral in order to process your claim. We recommend that you call your insurance provider to determine what they require in order to reimburse your payment.

Many of our services offered in the Clinic are covered by extended health benefit plans. We recommend that you contact your insurance provider to ensure you are covered and to inquire about what they may require in order to reimburse you.

Unfortunately, we are unable to accept worker’s compensation (WSIB) or motor vehicle accident (MVA) claims at our offices, as we are not set-up to work with third party payers at this time.

Patients can schedule appointments by contacting the Clinic via phone, by email, or via our booking form.

The Clinic has a strict 24 hour cancellation policy for all services. We require 24 hours’ notice to cancel or reschedule appointments.

Parking is available in First Canadian Place. It can be accessed via York Street or Adelaide Street.  Information regarding pricing can be found here. 

The Clinic is open Monday - Friday from 7:30am – 6:00pm.

No, at this time we do not offer direct billing. At the end of each visit, following payment, you will be provided a detailed receipt for the service(s) provided. At that point, you may submit the receipt to your extended health benefit provider for reimbursement.

We accept cash, Visa, Mastercard, or Amex.

All practitioners at the Adelaide Health Clinic are licensed and in good standing with their respective college/association.

There is a Rexall pharmacy across the hall from our Clinic in First Canadian Place.

We do offer a 48-hour email reminder service. In order to receive these reminders, patients must have a verified valid email on file.

We carry and administer many publicly funded vaccines. For the vaccines we do not carry, our physicians can prepare a prescription so you may pick them up at a nearby pharmacy. In the instance of travel related vaccines, the physicians may refer to a designated travel clinic. In order to receive a vaccine at the Adelaide Health Clinic, you would need to be a patient of one of our family physicians.